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Privacy Policy

Last Updated: 7/14/2025

1. Introduction

At D2B, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, email address, and contact details
  • Account credentials
  • Profile information
  • Payment information (processed securely through third-party payment processors)

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our platform, including:

  • Device and browser information
  • IP address and location data
  • Pages visited and features used
  • Time spent on the platform

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To process and complete transactions
  • To improve our user experience
  • To communicate with you about updates or changes
  • To respond to your inquiries and provide support
  • To detect and prevent fraudulent activities

4. Data Protection Commitment

4.1 No Data Leakage

We implement strict security measures to prevent unauthorized access or disclosure of your data. We do not leak your data under any circumstances.

4.2 No Third-Party Sharing

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. Your information is only shared in limited circumstances as outlined in Section 7 of this policy.

4.3 No Use for Training Generative Models

We do not use your drawings, designs, or any creative content for training AI models that generate drawings or similar creative works. Your creative content remains exclusively yours.

5. Our Security Practices

5.1 Data Encryption

All data is encrypted in transit and at rest using industry standards (TLS 1.2+/AES-256).

5.2 Access Control

We follow the principle of least privilege, ensuring only authorized personnel can access customer data.

5.3 Isolation & Protection

Each customer's data is strictly isolated to prevent any mixing or leakage.

5.4 Logging & Auditing

All data access is logged and auditable.

5.5 Cloud Compliance

Our infrastructure runs on Microsoft Azure, which is certified for SOC 2, ISO 27001, and FedRAMP, providing a secure foundation.

5.6 Compliance & Roadmap

SOC 2 compliance is on our roadmap for [2026]. Even before certification, we already implement the same core controls to safeguard customer data.

5.7 Transparency & Trust

We are open to signing NDAs (Non-Disclosure Agreements) and DPAs (Data Processing Agreements). We can provide a detailed overview of our security practices and engage with your IT/security team directly.

6. Research Purposes

We may use anonymized and aggregated data for research purposes aimed at improving our search quality, user experience, and platform functionality. This research is conducted internally and helps us enhance our services while maintaining the privacy of individual users. Any data used for research is thoroughly anonymized to ensure it cannot be traced back to specific individuals.

7. Information Sharing and Disclosure

We may share information in the following limited circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer or transaction
  • With service providers who assist in our operations (under strict confidentiality agreements)

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will promptly delete your data upon your request, except where retention is legally required.

9. Your Rights and Choices

You have certain rights regarding your personal information:

  • Right to access your personal data
  • Right to correct inaccurate or incomplete information
  • Right to delete your personal information
  • Right to object to or restrict processing of your data
  • Right to data portability

To exercise these rights, please contact us using the information provided in Section 13.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes through our platform or via email before they become effective.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: jack@dtoi.ai
  • Address: 100 N Howard ST STE R Spokane, WA, 99201

13. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable laws, without regard to its conflict of law principles.